Backbeleid – Spicy Points
At Spicy Points we want you to be happy with your purchase. Still not satisfied? Then you can use your right of withdrawal within 14 days of receipt.
Conditions for returns:
- Return notification within 14 days after receiving your order
- Products must be returned unused, undamaged and in original packaging
- Please include the invoice or packing slip with your return shipment.
- The customer is responsible for return costs
- Preferably return with PostNL
Exceptions:
- Personalized items cannot be returned
- Used or opened products will not be accepted
Refund:
After receipt of the returned product, the purchase amount will be refunded within 14 days via the original payment method.
Return address:Spicy PointsPaalweg 46095NH Baexem
Register your return via: retour@spicypoints.com stating order number.